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City of Denison COVID-19 Response and Resources

For information and resources regarding COVID-19 (Coronavirus), please click here.

City Council, Agencies, Boards, and Commissions: Electronic Meetings

Until further notice, all Denison City Council meetings will be held electronically. The access information will be printed at the top of each agenda. Other agencies, boards, and commissions may also be hosting their meetings electronically with the access information printed on the top of their agendas as well. Call City Hall with any questions.

City Services

The City of Denison is working within the guidelines of the county, state, and federal governments to keep our community informed about COVID-19.  We urge all our citizens to follow the guidelines of staying home when possible and avoiding close contact with others. By doing this, we hope to keep our whole community safe by slowing the spread of the disease and keeping our most vulnerable residents safe.

At this time, all city facilities are closed to the public until April 30. Full time employees are working in a rotational basis so we are able to provide continuing service. All employees have been advised to practice CDC basic precautions including

  • Washing hands often with soap and water, and/or using hand sanitizer and avoiding touching eyes, nose, and mouth with unwashed hands
  • Avoiding  as much as practice, close contact with other personnel, especially when appearing sick
  • Allowing only one person per city vehicle when possible
  • Wiping down vehicles and workspaces with antibacterial wipes and cleansers
  • Encouraging employees to stay home when sick
  • Using cloth masks in public when possible

When possible, please call the facility to speak with our staff if you need assistance.  Much business with the city can be done via phone or email. Below are what our Denison City government is doing during this time.

Denison City Hall: 712-263-3143

City Hall staff are working on a rotating basis during this time to provide citizens with necessary assistance. We ask that people call or email first, as many questions can be answered via phone or email. If a visit to city hall is necessary, please call first to set an appointment. A staff member will have the door unlocked at the time of your appointment; please come in and we will help you from the front counter. Following each person’s business, staff members wipe down the front counter, pen, door, or any other point of contact with an antibacterial wipe. See below for common tasks that are completed at city hall including building permits, taxi tickets, and pet licenses.

Police Department / Communication Center: 712-263-3195

The Denison Police Department continues to protect and serve the Denison community. The department has modified operations during this time to keep our officers, employees, and the community safe. These measures include:

  • The Communications Center and Police Department is closed to walk-in visitors. Admittance is by appointment only.
  • Police business should be conducted over the phone and/or via email when possible. Email addresses can be found on the Denison Police Department page.
  • Non-essential meetings have been postponed or cancelled.
  • Community outreach activities has been suspended during this time.
  • The Communications Center will be screening calls by asking COVID-19 related medical questions, which are passed to officers before they go on a call.

Other modifications may be made if/when the situation warrants.

Fire Department: 712-263-2806

The Denison Fire Department continues to protect the Denison community and surrounding areas. All training activities and meetings have been suspended at this time until further notice.  Community outreach activities have also been suspended.

Public Works / Street Department: 712-263-2559

Public Works employees are working on a rotating basis during this time to continue to complete normal work and repairs throughout the city.  Employees have been encouraged to only have one person in each vehicle, and to wipe down each vehicle frequently.

Building Department: 712-263-3143

The building inspector is working on a rotating basis with the code enforcement official. At this time, we are asking the public to call in with construction or permit questions. Contractors and homeowners wanting to submit a building permit can download them from our website (use the “forms” link above), and mail them to city hall. Please call and let our staff know that a permit will be mailed. They can also assist you in calculating the cost of the permit.  For certain permits including fences, decks, or additions, we will ask you to mark the boundaries of construction with stakes or flags so our inspector can check out the plan before approval.

Inspections will be made by appointment only. Non-critical inspections may be postponed for our staffs’ and citizens’ safety. During this time, the approval of permits may take longer than usual, so we ask for the public’s patience.

Code Enforcement: 712-263-3143

The code enforcement official is working on a rotating basis with the building inspector. We ask for your patience during this time when dealing with code enforcement issues. Please be aware of the most common code violations listed below, and what can be done to self-correct the problems:

  • House Numbers: Every home is required to have their address numbers on the front of their home that can be clearly and easily seen by the road. If you do not have this, please take steps to put your house numbers on your home.
  • Trash / Junk / Tires / Appliances: Piles of trash, junk, and/or tires are not allowed anywhere on property within city limits. Please take steps to clean up around your home. Appliances are not allowed outside your home either.
  • Junk Vehicles: Non-registered vehicles and vehicles that cannot move on their own are considered junk vehicles. They are not allowed anywhere on property within city limits. Please take steps to register your vehicle or dispose of any junk vehicles now.
  • Lawns / Weeds / Clippings: As we move into spring, lawn mowing will begin again. Residential lawns are not to be more than 6” tall, and weeds must be killed in lawns. Clippings are not allowed to be put in city streets.

City Facilities

Aquatic Center / Parks & Rec: 712-263-8130

The Aquatic Center is closed following guidelines set by the Governor, IDPH, and CDC until further notice. All city-operated playgrounds, basketball courts, soccer fields, tennis courts, ball fields, park shelters, and dog park are closed until further notice. Violation of this protocol may result in a fine!

Full-time aquatic center employees are working on a rotating basis, getting the aquatic center ready to be opened for summer. In the meantime, check out the Denison Aquatic Center’s and the Denison Park & Rec’s Facebook pages for fun challenges and activities.

People wanting to apply for summer jobs (concessions, lifeguard, maintenance) can do so by downloading the job application, filling it out, and mailing or emailing it to the city.

Norelius Community Library: 712-263-9533

The Norelius Community Library is closed following guidelines set by the Governor, IDPH, and CDC until further notice. All library programs have been suspended at this time. However, please check out the library’s Facebook page for fun activities and other at-home resources, including books being read by some of our favorite authors.

Full-time library employees are working on a rotating basis, either at the library or from home during this time.

After researching and receiving feedback from other libraries, state agencies, and health organizations, the library will be offering curbside pick-ups again, as they are considered to be safe if certain guidelines are followed. This is subject to change at any time as the Governor or others change the overarching policies in place for our protection.

The details on how to go about securing your opportunity for a pickup is in the picture below.

  • Curbside Pick Up will run on Tuesdays and Thursdays starting April 14. Households may schedule one pickup each week, which will allow for 20 pickups each day at 15-minute intervals. Please request enough items that you will not have to come back the following week so that we can do our best to serve as many people as possible.
  • Call the library from 9 am to 5 pm Monday through Friday to schedule your pickup. You can do this at any time and the further out from your pickup the better, as pick up slots will be on a first-come first-serve basis. The minimum amount of time required is two hours prior to your desired pick up time.
  • Please know what items you would like to request when you call in. Specific titles are preferred but we will do everything we can to assist you. You can also use the online card catalog on our website to see what is available.
  • We will follow our internal policy to sanitize your items for pickup.
  • When you arrive for your scheduled pickup, you will call us at the library to let us know you have arrived. PLEASE REMAIN IN YOUR VEHICLE AT THIS TIME. If you do not have a cell phone, please let us know what vehicle you will be driving so we can watch for it.
  • We will place your items on a table by the curb and back away far enough to maintain social distancing. Once the staff member has done this, you may exit your vehicle and get your items.
  • The books will be checked out to you until the library reopens. There are no items due back to the library at this time. If you do have items that you want to return, you may place them in the drop box after our staff member has returned inside the building.

Thank you for your patience during this time.

Denison Airport: 712-263-6424

Although the runways are open and still being used, the main building and office are closed to the public. Please call the airport if you have any questions or need any assistance.

Boulders Conference Center: 712-263-5577

Boulders Conference Center cancelled or postponed all scheduled events through April 30, in accordance with Governor Reynolds’ proclamations. We have been in direct contact with those parties who are immediately affected and will be making accommodations on an individual basis.

We have one full-time employee who is still working both at the office and from home. Please feel free to call at the office or on her cell phone at 712-269-7099 with any questions or concerns you may have regarding your event. We can also still book future events at this time, but please realize that our first priority is to those whose events have been postponed.

Other Services

T.A.P. Temporary Aid Program: 712-263-4733

Temporary Aid Program (TAP) at 210 South 25th Street is open to anyone living in Crawford County who has a need for food. During the COVID-19 pandemic, no card from the Courthouse is needed, and no application will need to be filled out. T.A.P. is continuing their service on Monday and Thursday mornings from 9 a.m. to 12:00 p.m. (noon). They ask that only one household member visit the building. They will be given a pre-boxed selection of food items. Citizens are asked to remember proper social distancing when entering the building.

Monetary and food donations are greatly appreciated, as are household and personal items such as body soap, shampoo and conditioner, laundry soap, and dish soap. However, no other items are accepted at this time. Donations of groceries may be taken to the back door. Monetary donations may also be left at the back door or mailed to: T.A.P., PO Box 121; Denison, Iowa 51442.

Crawford County Hunger Fighters: 712-263-2934

Crawford County Hunger Fighters has been moving forward during this time through an incredible effort with Hunger Fighters, TAP, The Crawford County Ministerial Association, our local government, and a small army of enthusiastic volunteers.

The Hunger Fighters are distributing food every other Tuesday from 3 to 6 p.m. at 20th Street Elementary School. The next two dates are Tuesday, April 14, and Tuesday, April 28. People who need assistance with food will drive up and volunteers will bring the food to the cars. They will have two lines open to help facilitate the distribution, and multiple people directing traffic.

They can deliver food to those who do not have a way to come to the school for food pick up. Anyone who needs home delivery should call Pastor Jose Guerra at 712-269-6573.

People with questions, or who would like to volunteer, please call Pastor Mike Fillmore at 515-229-6809 or the Denison First United Methodist Church at 712-263-2934. For more ongoing information, visit the “Crawford Cares” Facebook page.

Denison Municipal Utilities: 712-263-4154

In light of the current COVID-19 pandemic and for the health and safety of our customers and employees, the Denison Municipal Utilities (DMU) lobby is closed to the public until further notice. We encourage our customers to use alternate payment options until further notice.

The situation continues to evolve, and we will monitor it closely. We look forward to seeing our customers through this challenging time.  DMU will continue to provide updates to our customers and employees as changes are made to current policies and practices.

Rather than making a cash payment at the DMU Business Office, we encourage customers to use one of the many options available to make a payment:  The DMU App, the IVR system by contacting DMU at 712-263-4154 and select 1 to make a payment or 2 to speak to a Customer Service Representative, the drop box located by the DMU Business Office, Online through our website, through the online banking system offered by your financial institution, or you may also leave your utility payment at Crawford County Bank, Bank Iowa or United Bank of Iowa.  Be sure to write your name and service address on any envelope so the payment is properly applied to your account.

Get more information from their website at

Solid Waste Removal: 712-263-3143

Solid Waste Removal will continue as regular on Tuesdays and Thursdays as normal. Please call Denison City Hall if you have any questions or need assistance. People wanting to purchase tags for additional bags may arrange for this by calling City Hall.

Dog and Cat Licenses: 712-263-3143

Denison citizens wanting to license their dog and/or cat during this time will need to send a copy of their proof or rabies vaccine, payment via check or money order, and a self-addressed, stamped envelope to City Hall. Please make sure your correct address and phone number is on the paperwork. Cost for spayed or neutered animals is $10 per year, and cost for male and female animals is $20 per year. If you have questions, please call Denison City Hall for assistance. Upon receiving the above information in the mail, we will process your paperwork and return your license and tag to you.

Taxi Tickets: 712-263-3143

Taxi tickets can be purchased during this time by calling City Hall. Let them know how many tickets you need and if you are paying with cash or check (they’ll need the check number). Let them know what time you will be coming up to city hall, and the employees will unlock the door and leave your tickets and receipt on the front desk. When you get to City Hall, come in, leave your payment on the counter, and pick up your tickets and receipt.